Designing Patient-Centric Experiences in Life Sciences
Customer experience has become a defining priority across industries, but in life sciences, the...
JourneyTrack CX Blog: Healthcare
Transforming CX: How Journey Management Platforms Solve CX Challenges
A recent survey conducted by Pegasystems Inc. and YouGov revealed that 56% of consumers find...
Improving CX in Healthcare
When it comes to CX in healthcare, it is more important than ever to take a holistic approach and...